Who we are

The People-Helping ministry is a psychological consultation service made up of volunteers with psychology/ social work/ counselling qualifications to provide consultation and enable leaders to care for members in psychological need.

Starting January 2020, our church members may approach their Life Group leaders to raise a referral to the ministry through our members’ portal if they require support for their psychosocial challenges.

In case of crisis situations, members and leaders are encouraged to approach the following helplines and agencies for the necessary support:

  • Samaritans of Singapore (SOS) provides emotional support to those in crisis, thinking about suicide or affected by suicide: 1 767 (24 hours)
  • IMH’s Mental Health Helpline for members who are facing a mental health crisis: 6389 2222 (24-hours)
  • For police’s assistance: 999

If you need recommendations to other counselling agencies, you can find a list below: 

  1. Care & Counselling Centre
  2. Care & Focus on the Family Singapore
  3. Care Corner – Toll-free hotline counselling services
  4. Grace Counselling
  5. Wesley Counselling
  6. Singapore Bible College
  7. Christian Counselling Singapore
  8. Bethel Family Life & Counselling

Ways to help & get help

  1. National Care Hotline
  • Tel: 1800-202-6868 (8am – 8pm)
  1. ComCare Hotline (For financial and social assistance)
     3. National Anti-Violence Helpline 

  • Tel: 1800-777-0000 (Available 24 hours)

If you meet the eligibility criteria, ensure you have the required documents and apply for these financial schemes at the nearest SSOs or Community centres / clubs:

  1. Ministry of Health (MOH)
  • For COVID-19 enquiries, call MOH Emergency Line at 1800-333-9999
  • MOH General Line: 6325 9220
  • For Stay Home Notice (SHN) Helpline, call 6812 5555
  1. HealthLine (Health Promotion Board)
  • Tel: 1800-223-1313 (Mon to Fri: 8.30 am – 5 pm; Sat: 8.30 am – 1 pm)
  • To speak with nurses / advisers for personal health advice, not for medical or nutritional advice
  1. Singapore Red Cross
  • Tel: 6220 0183
  • For donation of blood
  1. Samaritans of Singapore (SOS)
  1. Mental Health Helpline (Institute of Mental Health)
  • Tel: 6389 2222 (24-hour)

If you are in immediate danger or think that someone else is in immediate danger,

  • Call the police at 999 or SMS 71999 (When you require emergency assistance, when it is not safe to call 999 or when you are unable to speak)
  • Inform: What has happened, or what is happening, and the location where it is happening
  1. Workforce Singapore
  1. Telegram channels
  1. HowCanIHelpSG
  • Compilation of help initiatives in areas such as mutual aid platforms, groceries, education, job opportunities, businesses, specific communities and others.
  1. Community Psychology Hub (For family relationships and mental health)
  • Create an account to start a live chat (Mon to Fri: 9 am – 9 pm; Sat: 10 am – 2 pm) or email anytime
  1. Singapore Association for Mental Health (For emotional and mental health issues)
  • Tel: 1800-283-7019 (Mon to Fri: 9 am – 6 pm)
  • Email: [email protected]
  • Facebook: singaporeassociationformentalhealth
  1. Care Corner Counselling Hotline (Mandarin) (For any individual or family challenges)
  • Tel: 1800-3535-800 (Daily: 10 am – 10 pm, except public holidays)
  • Email: [email protected]
  • Facebook: carecornercounselling
  1. Eagles Mediation & Counselling Centre (EMCC)
  • Free of charge for up to 3 sessions for frontline health care workers and support staff
  • Tel: 6788 8220 (Mon to Fri: 9 am – 6 pm)
  • Fill in the appointment form via https://emcc.org.sg/counselling/appointment/
  • Facebook: EMCC.There.Is.Hope
  1. Focus on the Family (chargeable)
  • Tel: 6491 0700 (Mon to Fri: 9 am – 6 pm)
  • Or schedule for an appointment
  1. REACH Counselling Services (chargeable)
  • Tel: 6801 0730 (Mon to Fri: 9 am – 6 pm)
  • Email: [email protected]
  • Facebook: REACHCounsellingRCSS
  1. Haven Counselling Centre (Singapore Bible College) (chargeable)
  • Tel: 6559 1528 (Mon to Fri: 9.30am – 9.30pm; Sat: 10 am – 4 pm)
  • Email: [email protected]
  1. Grace Counselling (chargeable)
  1. TOUCHline (Counselling)
  • Tel: 1800-377-2252 (Mon to Fri: 9 am to 6 pm)
  • Facebook: TOUCHCommunityServices
  1. Virtual Listening Circle (Lutheran Community Care Services)
  • Invite your friends to share experiences of the COVID-19 situation and how it has impacted you; facilitated by practitioners of LCCS
  • Sign up at: https://bit.ly/2ycMqEi
  1. E-Counselling Centre (Fei Yue)
  • For youths and anyone concerned about the COVID-19 situation
  • Click on Quick Chat to talk with a counsellor (Mon to Fri: 10 am – 12 pm, 2 pm – 5 pm)
  1. Tinkle Friend (Singapore Children’s Society)
  • For primary school aged children
  • Tel: 1800-2744-788 (Mon to Thurs: 2.30 pm – 7 pm, Fri: 2.30 pm – 5 pm)
  • Online chats available
  • Facebook: SingaporeChildrensSociety
  1. Community Health Assessment Team (CHAT)
  • For young persons between 16 and 30 years old
  • Tel: 64936500 / 64936501 (Tue to Sat: 12 pm to 9 pm, excluding public holidays)
  • webCHAT: Tue to Fri: 1 – 8 pm, excluding public holidays
  • Email: [email protected]
  1. SG Enable Infoline
  • Tel: 1800-8585-885 (Mon to Fri: 8.30 am – 6 pm; Sat: 8.30 am – 12.30 pm)
  • Email: [email protected]
  1. Let’s fight COVID-19 with Superhero Me
  • Educational resource package for children and people with disabilities
  • Email: [email protected]
  1. Care Corner Project StART
  • Tel: 6476 1482 (Mon to Fri: 10 am – 5 pm)
  • Email: [email protected]
  • Facebook: carecornersg
  1. TRANS SAFE Centre
  1. PAVE
  • Tel: 6555 0390 (Mon to Fri: 9 am – 6 pm)
  • Email: [email protected]
  • Facebook: PAVEitsaboutrespect 

      4. MSF Child Protective Service

  • Tel: 1800–777-0000 (Mon to Fri: 8.30 am – 5.30 pm; Sat: 8.30 am – 1 pm)
  • Facebook: MSFSingapore

       5. HEART @ Fei Yue

  • Tel: 6819 9170 (Mon to Fri: 9.30 am – 5.30 pm)
  • Email: [email protected]
  • Facebook: FeiYueCommunityServices

      6. Big Love

  • Tel: 6445 0400 (Mon to Fri: 9.00 am – 6.00 pm)
  • Email: [email protected]
  • Facebook: BigLoveCPSC
  1. AIC Hotline (Singapore Silver Line)
  • For seniors in need of assistance
  • Tel: 1800-650-6060 (Mon to Fri: 8.30 am – 8.30 pm; Sat: 8.30 am – 4 pm)
  • Email: Contact Us Form
  1. Care Line (Touch Community Services)
  • For elderly and caregiving issues
  • Tel: 6804 6555 (Mon to Fri: 9 am – 5 pm, except public holidays)
  • Facebook: TOUCHCommunityServices
  1. Caring Hearts Nursing
  • Tel: 9048 2919 (24-hours)
  • Private nursing agency to provide nursing and home care services
  1. All Addictions Helpline (For addiction such as drugs, alcohol, gambling and gaming)
  • Tel: 6-7326837 (6-RECOVER) (Daily: 8 am – 11 pm, including public holidays)
  • Facebook: moretolifesg (National Addictions Management Service)
  1. National Problem Gambling Helpline
  • Tel: 1800-6668-668 (Mon to Sun: 8am – 11 pm, including public holidays)
  • Facebook: NCPG.Singapore
  1. Call the ComCare Hotline (1800–222-000) to be linked to a social worker at a Family Service Centre
  2. Homeless Hearts of Singapore
  • Fill out the online forms if you are homeless or about to be, or asking for someone else
  • Facebook: homelessSG
  1. Migrant Workers’ Centre
  1. HealthServe Hotline
  • Tel: +65 3138 4443 (24-hour)
  • Facebook: healthservesg
  1. Hope Initiative Alliance
  • Current focus on supporting migrant workers and people who are homeless
  • Email: [email protected]
  1. Foreign Domestic Worker Association for Social Support and Training

Referral process

Life Group leaders can retrieve referral forms from e2hope to submit their inquiries at [email protected]. A Help Consultant will be assigned to respond to the inquiry within a week.

General advice will be dispensed to the Life Group leaders while further engagement and recommendation including counselling resources can be provided to the affected members if member’s consent has been obtained.